Subaru Ranks Number One in the ACSI Survey
When it comes to customer satisfaction, Subaru has consistently been a standout brand. Recently, Subaru earned the prestigious title of number one in the 2024 American Customer Satisfaction Index (ACSI) Survey Automobile Study.
Of course, you have to wonder: what does it all mean, and how does it apply to you as a potential Subaru owner? We at Subaru of Fort Myers want to explain it to our friends near Fort Myers, Naples, and Sarasota, Florida.
Subaru Earns Top Ranking in Customer Satisfaction
There are many cars in today's busy auto market, and Subaru's dedication to excellence helps it stand out among the many contenders. According to the ACSI survey, which gathers feedback from thousands of US customers on their vehicle experiences, Subaru secured the top spot among all automotive brands.
On a 100-point scale, Subaru received a score of 83 from the ACSI. It ranked as the #1 brand in:
- Driving Performance
- Dependability
- Perceived Value (two years in a row)
- Overall Product and Service Quality (two years in a row)
Subaru was also named the #1 brand for Vehicle Safety for the fifth year in a row and the #1 brand for Product Quality for the fourth consecutive year.
Subaru's success in this survey reinforces what many customers already know: driving a Subaru is about more than getting from point A to point B. It's about trust, longevity, and the confidence that their vehicle will perform at its peak, day in and day out.
Why Drivers Love Subaru
So, why is Subaru such a favorite among drivers? Subaru vehicles' Symmetrical All-Wheel Drive offers premium handling and confident performance in various weather and road conditions.
Subaru owners also love the brand's commitment to safety. The Subaru EyeSight® Driver Assist Technology, standard across many models, is a prime example. Plus, Subaru has a loyal fan base because of its adventure-ready spirit. Subaru drivers love their vehicles' versatility and capability, making them feel ready for anything.
Find Your New Subaru Today
Subaru is a clear winner if you're looking for a vehicle that offers top-notch customer satisfaction. Whether you're searching for a versatile SUV like the Subaru Outback or a reliable sedan like the Subaru Legacy, there's a Subaru that fits your lifestyle and needs.
At our Fort Myers Subaru dealership, we're proud to offer a wide selection of new Subaru vehicles, all backed by Subaru's reputation for quality and customer satisfaction. Our friendly and knowledgeable team is here to help you explore our inventory, take test drives, and find the Subaru that's right for you.
See What Makes a Subaru Stand Out When You Schedule a Test Drive
Subaru's recent recognition in the 2024 American Customer Satisfaction Index Survey solidifies its place as a top choice for drivers seeking reliability, performance, and comfort. With Subaru of Fort Myers by your side, you can experience the best of what Subaru has to offer. Drivers near Fort Myers, Naples, and Sarasota, FL, can contact us about scheduling a test drive today.